Telford Car Hire Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

Your Information Usage

How we utilize your personal information:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We also oversee the procedures for collecting and returning vehicles, along with processing payments, deposits, and any applicable charges.
• Customer Interaction (Legitimate Interest/Contract Fulfillment):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any modifications to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send promotional offers, newsletters, and service updates with your consent or based on our legitimate interest. You can opt out anytime.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and operational efficiency. Gathering insights to improve our vehicle offerings and overall services.
• Legal Compliance in Telford Car Hire Services:
  • Adhering to local laws, regulations, and tax obligations. Protecting against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Personal Information

• Local Service Partners: Third-party companies assist us in providing services, including payment processing, IT support, and maintenance. They are contractually required to safeguard your data.

We do not share your personal information for marketing.

Data Protection Standards

We apply suitable technical and organizational measures to safeguard your personal data from unauthorized access, changes, disclosure, or loss. This includes encryption protocols, access restrictions, secure server environments, and routine security evaluations. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We retain your personal information only for the duration needed to achieve the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. The length of time we hold this information varies based on its nature and the circumstances surrounding its processing.

Your Rights in Telford

Your rights under UK data protection law include:

• Access to Your Information: Obtain a copy of your personal information from us.

For rights inquiries, please reach out using the contact details provided.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your preferences. You can adjust your cookie settings at any time through your browser options.

8. Updates to Policy

We will revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be made available on this page, along with a new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about our privacy practices.

Contact Telford Support

For inquiries regarding our Privacy Policy or data practices, please reach out to us.