Telford Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How We Handle Your Data

We utilize your personal information for these key purposes:

• Service Delivery (Contract Fulfillment):
  • We handle your vehicle rental bookings and agreements with care. Your identity will be verified to confirm that you meet our rental criteria. We streamline the vehicle collection and return processes. Payments, deposits, and any applicable charges are processed efficiently to ensure a smooth experience.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • We send booking confirmations and updates along with essential rental information. Our team addresses your inquiries and offers customer support. We inform you of any changes to our services or policies.
• Marketing Permissions and Justifications:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you wish.
• Service Enhancement through Legitimate Interests:
  • Evaluating website interactions to refine user experience and operational efficiency. Conducting assessments to improve our vehicle selection and service offerings.
• Compliance with Legal Standards:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Sharing Practices

Sharing Your Information

• Local Service Partners: We collaborate with third-party companies like payment processors and IT support to deliver our services. These partners are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We employ effective technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. Our security practices include encryption, strict access controls, secure server environments, and routine security evaluations. Nevertheless, please be aware that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We retain your personal information only for the duration necessary to fulfill its intended purposes, including compliance with legal, accounting, or reporting obligations. The length of time we hold your data depends on the specific type of information and the context in which it was processed.

Your Rights and Choices

Your rights under UK data protection law are as follows:

• Access to Your Information: Request a copy of your personal information records.

Contact us to exercise your rights.

Cookies and Tracking Policies

Our website utilizes cookies and related technologies to improve your experience, monitor site traffic, and customize content. You can adjust your cookie settings directly in your browser to manage your preferences.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend that you review this policy periodically to stay informed about our privacy practices.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out.